Silly Season Survived

stadium_of_light

Having set a record for the implementation and deployment of a new VLE, it seems as though we have gotten through the start of the new academic year pretty unscathed. I still fear that there are parts of the integration of Canvas not working as they should, and the integration we do have with SITS is far from complete – doesn’t do updates or removals yet – but we are coping, and our academic community for the most part seem to be very pleased with the new system.

My team has expanded to the tune of two new interns who are here for six months to help us get over the implementation phase and the managed discontinuation of SunSpace; I finally got to do a shift with our live streaming service during graduations at the Stadium of Light in July; and I finished off another Storyline presentation for Pharmacy students – an online induction to a specific ePortfolio template they have to use.

Workplace Safety Plus

Ah, compulsory health and safety training, delivered online! Prompted by our move to new offices on our campus north of the river. Yes, my chair and computer are at the right height; yes, I do solemnly swear to take breaks from the computer for 10 minutes in every hour; no, I am not going to take a laptop riser, external keyboard, and mouse into meetings with me or when I have to work away from my usual desk.

Who’s a Jolly Good Fellow?

Me! First, and most important component of my PG Cert in Academic Practice confirmed as a pass today, making me a Fellow of the Higher Education Academy. I am now a Bachelor, a Master and a Fellow, and the HE sector has a problem with gendered language. Not sure what the solution is. I’ve been a Certified Member of ALT for years, which is lovely, but it doesn’t quite have the esteem of ‘Fellow’ which I’m genuinely proud of.

Samanage Training

Training on IT’s new call logging system, Samanage, a very distinct improvement over the old system which did not set a high bar. We’re getting access to this to allow my team to log calls on behalf of students who have issues on Canvas, as it was IT who developed the integration between our student records system and Canvas and thus they are the only ones who can resolve certain problems.

Participatory Arts MOOC Evaluation and Board

An Introduction to Participatory Arts – the first presentation of the university’s first MOOC came to a close today. For students it officially ended yesterday, and today the MOOC leader, the principle content developer, and myself met in what was effectively the exam board for the MOOC to assess students’ final submission and award certificates of participation to those who had passed. There were only seven students, out of the 160 or so who were registered, which is a higher than typical non-completion rate for MOOCs, but this was a tough course, MA level content, so we weren’t too displeased. We will be following up with some of the students about the level of content and discussing how we can improve things in future presentations.

For a discussion on non-completion rates on MOOCs, and the reasons why, see this paper from Warwick University (PDF, 473 KB).

General Data Protection Regulation (GDPR) Awareness

The GDPR, or General Data Protection Regulation, and nothing at all to do with the former German Democratic Republic, is the new regulations coming in to replace the Data Protection Act of 1998, bringing with it much firmer requirements for organisations to store data safely and appropriately, and harsher penalties for breaches. The GDPR will apply to all organisations holding data on EU citizens so it will apply to the university regardless of Brexit. It was actually a very useful session that has made me think about the types of thing I and my team store, and how most of it isn’t really necessary. I feel purge may be coming.

It’s Alive!

art_mooc

Sunderland’s first MOOC that is, the one that I’ve been helping to develop – Introduction to Participatory Arts and Media. It’s been open for enrolment for a few weeks now, but today is the day the first presentation begins and we have just over 150 students enrolled so far. Exciting times! As well as continuing to provide technical and pedagogic advice and support throughout the duration, I’ll also be doing some TA duties as required.

Canvas UK User Group

Attended the Canvas UK User Group in Birmingham representing the University of Sunderland for the first time. I’m told that when this group started a few years ago it was half a dozen people around a table, now it’s a room of 30 from institutions all of the country. Very useful for networking and getting tips and tricks from established users – little things like the fact that you can open up content pages to allow anyone to edit them, effectively turning them into wikis, and learning about the kinds of problems other users have had, for example that notifications can’t be customised on a per course basis. An institution that migrated to Canvas a couple of years ago had a lot of complaints about that from staff, but I don’t think it will be an issue for us as we’re moving from a VLE that had no notifications system at all, so it’s an enhancement request for us rather than a loss of functionality.

By far the most useful part of the day was the access we had to technical people from Instructure and the roadmap and plans they shared with us. I knew that Crocodoc was due for replacement for example, but I didn’t realise it was happening quite so soon (next week!) and I saw the replacement tool for the first time. Looking forward to Quizzes 2, Blueprint courses and the changing functionality around muting assignments. A little disappointed to learn that the quick marks functionality from Turnitin’s Grademark isn’t going to be implemented in Speedgrader, as we’ve already had academics raising that with us. Also noted an interesting looking screenshot in the roadmap which showed Mahara loading within Canvas, similar to how the Turnitin LTI displays. We would love to have that kind of deep integration, but there were mixed messages about Mahara, with some people reporting that the latest version of the integration was still broken. The slide was in the roadmap though, so hopefully something that we can look forward.

Canvas Network Training Course

In preparation for the Participatory Arts MOOC which I am helping to develop, and which is being hosted on Canvas Network, Instructure asked us to complete this training and preparatory MOOC which, as always happens with MOOCs, I started enthusiastically in early March but was quickly lost amongst the sea of deadlines and urgent jobs.

As the university has chosen Canvas for our new VLE also, this should have given me a head start, but as things panned out I’ve ended up completing all of my onsite Canvas training first. Nevertheless, completing the MOOC was still a valuable exercise as there are some differences with Canvas Network and it did cover pedagogic issues which are specific to MOOCs, such as the types of assessment used and how to stimulate student engagement week on week.

I also earned a couple of badges, Canvas Network Groupie and Canvas Network Rock Star. These were issued through Badgr, another open badge platform which doesn’t link or share my badges to my Mozilla Backpack. I really want to like open badges, I love the concept, but the different platforms need to work with each other; I want to be able to display and collate all of my badges in one place, but the only way I am able to do that is by posting them all on my own website, here, under the Badge tag. The situation screams of the XKCD cartoon Standards.

Medial Version 5 Demonstration

Following on from the webinar preview of Medial version 5 we had back in January, this morning we had a visit from our new account manager who came to introduce themselves and give us some more information about version 5, and Medial’s plans for the future.

Following our recent decision to adopt Canvas, we were pleased to get a demonstration of the Canvas integration which is functionally identical to the Moodle and Blackboard integrations. This works in a similar manner to the YouTube integration for Canvas which adds an icon to the textbox editor toolbar, but instead of embedding the video it returns a link to the selected file in Medial. There is an update for the integration due to improve this behaviour, inserting a thumbnail icon instead.

In addition to all of the work we have to do on the rollout of Canvas, we do have one eye open towards updating our version of Medial too. With this in mind our account manager discussed the available options which are to update our hosted instance, switch to a SAAS model, or utilise a middle way option which is SAAS for Medial itself, but then links into our own cloud platform, e.g. Azure or AWS, for content storage. Either of the SAAS models bring the benefit of scaling to meet demand, whereas our current hosted version of Medial can only transcode one video at a time.

I wrote about their live streaming tool, MEDIALive, before, but today we got a demonstration of it in action using the iOS app. MEDIALive can cast the stream out to YouTube and Facebook Live as well as Medial itself, and makes it easy to add in pre and post roll event videos.

Finally we were privy to some plans for version 6, which includes the ability to push videos added to Medial out to a YouTube channel also, and a new closed captioning solution which will give you the option for automated speech to text captioning, or human transcription which offers better results but is more expensive.