Positive PebblePad Feedback

From a student:

“Excellent, it’s there! thank you so so much for this! I’m so grateful honestly! Thank you so much for helping me :)”

She had lost some work from PebblePad which I was able to recover from the server, with some difficulty. Feedback like this reminds why I love my work; it’s wonderful to be able to help people.

After receiving confirmation that what I had done worked I did a little more experimentation and worked out exactly how and where the backups were being created and then wrote a short procedure on how to recover documents for future reference.