Now that WaLTS are on Twitter, we found out on the grapevine that the University’s Marketing department had a tool called SoDash for collating all of our various accounts across different departments and social media outlets. We asked for a demonstration to see how it could be of use to us and this session was the result.
SoDash collates both incoming and outgoing social media activity on Twitter, FaceBook, Linkedin, YouTube and Instagram. The ability to include Google+ was mentioned too, but I didn’t see it in any of the dashboard and it’s dying anyway. SoDash has some really useful functionality such as the ability to tag and add notes to posts and people, create live activity dashboards, and most useful for us it can do wide-ranging searches for keywords to help catch posts which are for our attention but which don’t mention our handles directly. Many students won’t necessarily know ‘Web and Learning Technology Services’, or ‘UoS_WaLTS’, but they will tweet about SunSpace and My Sunderland problems which we may miss.