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CPD

Learning Design Manager
CELT, The University of Sunderland

Inclusive Learning Festival
17/09/2024 (1 Day)

Institutional Experiences of Microsoft Copilot
06/08/2024 (1 Hour)

International Education for Sustainable Development Conference
16/07/2024 (1 Day)

ALT NE User Group: June 2024
14/06/2024 (1 Day)

AI-Augmented Marking
26/06/2024 (2 Hours)

To Infinity and B-yound!
29/05/2024 (1.5 Hours)

Studiosity Partner Forum 2024
24/04/2024 (1 Day)

ALT NE User Group: March 2024
08/03/2024 (1 Day)

Exploring Modality in the Context of Blended and Hybrid Education
02/02/2024 (1 Hour)

ALT NE User Group: November 2023
17/11/2023 (1 Day)

UoS Learning and Teaching Conference 2023
01/11/2023 (1 Day)

AI in Education: Unleashing Creativity and Collaboration
14/06/2023 (2.5 Hours)

ALT NE User Group: June 2023
09/06/2023 (1 Day)

Studiosity Partner Forum 2023
04/05/2023 (1 Day)

Using AI in Education: A Student Voice
26/04/2023 (2 Hours)

UKAT Annual Conference 2023
03/04/2034 – 04/04/2023 (2 Days)

Studiosity Research Outcomes
28/03/2023 (2 Hours)

ALT North East User Group: March 2023
24/03/2023 (1 Day)

Teaching with ChatGPT: Examples of Practice
15/03/2023 (2.5 Hours)

ChatGPT and AI in Academia
03/03/2023 (2 Hours)

UK HE’s Thoughtful Response to Robot Writing
28/02/2023 (1 Hour)

UoS Learning and Teaching Conference 2022
07/12/2022 (1 Day)

ALT NE User Group: November 2022
18/11/2022 (1 Day)

UUK Access, Participation and Student Success Conference 2022
02/11/2022 (1 Day)

Investing in Student Success: Studiosity Meta Analysis
13/10/2022 (1 Hour)

InstructureCon 2022
29/09/2022 (1 Day)

An Intersectional Approach to Learning Technology
24/05/2022 (1 Hour)

Studiosity Partner Forum 2022
04/05/2022 (1 Day)

Moodle Munch: Mar. 2022
01/03/2022 (1 Hour)

Transforming a Website of Resources
25/02/2021 (30 Minutes)


Senior Learning Technologist
CELT, The University of Sunderland

Moodle Munch: Dec. 2021
07/12/2021 (1 Hour)

Moodle Munch: Nov. 2021
02/11/2021 (1 Hour)

InstructureCon 2021
07/10/2021 (1 Day)

Moodle Munch: Oct. 2021
05/10/2021 (1 Hour)

Empathy in Accessibility
28/09/2021 (1 Hour)

Romantic Online Course Design
28/09/2021 (1 Hour)

Fire Awareness Training
09/09/2021 (1 Hour)

Cyber Resilience Training for Small Charities
15/07/2021 (1 Hour)

Student Sex Work Awareness
02/07/2021 (1 Hour)

Online Learning and Teaching for Neurodiverse Students
10/06/2021 (1 Hour)

Revisiting BYOD4L in Light of COVID-19
27/04/2021 (1 Hour)

OERxDomains Conference: Day 2
22/04/2021 (1 Day)

OERxDomains Conference: Day 1
21/04/2021 (1 Day)

Moodle Munch: Feb. 2021
16/02/2021 (1 Hour)

Teaching, Learning and Assessment in a Digital World
03/02/2021 (1 Hour)

CELT Team Away Day and Insights
02/02/2021 (1 Day)

Digital Equality Awareness and Impact on Practice
19/01/2021 (2 Hours)

Moodle Munch: Jan. 2021
12/01/2021 (1 Hour)

Gender Based Violence: Tackling GBV in Strategy
02/12/2020 (90 Minutes)

Moodle Munch: Dec. 2020
01/12/2020 (1 Hour)

DSE Training and Assessment 2020
06/11/2020 (30 Minutes)

Moodle Munch: Nov. 2020
03/11/2020 (1 Hour)

Accessibility Shorts: Page Layout
29/10/2020 (30 Minutes)

Gender Based Violence
28/10/2020 (90 Minutes)

CanvasCon 2020
15/10/2020 (1 Day)

Flexible Working
02/10/2020 (1 Hour)

Accessibility Shorts: Colour Contrast
01/10/2020 (30 Minutes)

Accessibility Shorts: Office Documents
17/09/2020 (30 Minutes)

SharePoint Training
08/09/2020 (1 Hour)

COVID-19 Return to Campus Training
03/09/2020 (30 Minutes)

Accessibility Shorts: PDFs
03/09/2020 (30 Minutes)

Honorlock Demonstration
06/04/2020 (1 Hour)

LTA Workshop: Gamification
11/03/2020 (1 Day)

Speedwell OSCE Training
03/03/2020 (1 Day)

Speedwell Train the Trainer – Advanced
25/02/2020 (2 Hours)

ALT Winter Conference 2019
11/12/2019 – 12/12/2019 (Half Day)

Instructure Accessibility Webinar
03/12/2019 (30 Minutes)

ALT NE User Group – November 2019
15/11/2019 (1 Day)

Authorship Investigate Demo
01/11/2019 (2 Hours)

Medial Version 6 Demonstration and 7 Preview
31/10/2019 (2 Hours)

Speedwell Training
10/10/2019 (Half Day)

Module Leader Development Session
12/09/2019 (1 Hour)

University Regulations Workshop
21/08/2019 (2 Hours)

Advance HE Teaching and Learning Conference 2019
04/07/2019 (1 Day)

HEE (North) TEL Stakeholder Event
11/06/2019 (1 Day)

LTA Workshop: Running up That Hill
05/06/2019 (Half Day)

ALT Webinar: Equality in Learning Technology
15/05/2019 (1 Hour)

Web Accessibility for Leaders
14/05/2019 (1 Hour)

LTA Workshop: Transitions into Higher Education
24/04/2019 (Half Day)

How to Design and Deliver Successful Webinars, Part 2
18/04/2019 (1 Day)

ALT North East User Group – 2019
12/04/2019 (1 Day)

How to Design and Deliver Successful Webinars, Part 1
10/04/2019 (1 Hour)

CELT Team Away Day and Belbin Evaluation
02/04/2019 (1 Day)

Panopto Admin Training
06/02/2019 (2 Hours)

Panopto User Training
05/02/2019 (2 Hours)

HEA Fellowship Mentor / Assessor Training
23/01/2019 (2 Hours)

ALT North East User Group
15/11/2018 (1 Day)

CanvasCon Europe 2018
09/10/2018 (1 Day)

Canvas UK HE User Group
08/10/2018 (1 Day)

Turnitin Academic Integrity Summit
27/09/2018 (1 Day)

Fire Safety eLearning
10/08/2018 (1 Hour)

Cyber Security and Data Protection
21/06/2018 (1 Hour)

HEA Scheme Writing Retreat
10/05/2018 (1 Day)

Introduction to British Sign Language
13/03/2018 (Half Day)

Panopto Demonstration
12/03/2018 (30 Minutes)

ALT Accessibility Webinar
08/03/2018 (1 Hour)

iTrent HR System
12/02/2018 (2 Hours)

Paramedic Innovation Event
29/01/2018 (2 Hours)

Respondus Demonstration
25/01/2018 (1 Hour)

ExamSoft Demonstration
16/01/2018 (1 Hour)

Analytics 2 Webinar and Consultation
07/12/2017 (30 Minutes)

Blueprint Courses Webinar
20/11/2017 (1 Hour)

CMALT Webinar for New Assessors
09/11/2017 (1 Hour)

Workplace Safety Plus
12/10/2017 (1 Hour)

Samanage Training
29/09/2017 (1 Hour)

General Data Protection Regulation (GDPR) Awareness
29/06/2017 (1 Hour)

Medial Version 5 Demonstration
31/05/2017 (1.5 Hours)

NERAC Training Day
26/05/2017 (1 Day)

Canvas On-Site Training
08/05/2017 – 11/05/2017 (4 Days)

Canvas On-Boarding Webinars
25/04/2017 – 27/04/2017 (6 Hours)

ArtWorks Scotland Forum for Practice Development
06/03/2017 (1 Day)

Medial Version 5 Preview
11/01/2017 (1 Hour)

Managing Redeployment
15/12/2016 (2 Hours)

When to Refer – Safeguarding and Prevent
28/11/2016 (1 Hour)

Skype for Business
07/10/2016 (1 Hour)

Turnitin UK User Summit
06/10/2016 (Half Day)

Never Split the Difference
12/09/2016 (30 Minutes)

Interface Symposium: Arts, Participation and Higher Education
07/09/2016 (1 Day)

Learn Moodle MOOC 2016
07/08/2016 – 04/09/2016 (4 Weeks)

VEO Demonstration and Training
05/08/2016 (2 Hours)

Rogō eAssessment Tool Demonstration
22/07/2016 (1 Hour)

D2L Conference Call
23/06/2016 (1 Hour)

SLS Innovation Event 2016
08/06/2016 (Half Day)

Festival of Learning and Teaching
26/04/2016 – 28/04/2016 (3 Days)

SLS Appraiser Training Workshop
25/04/2016 (1.5 Hours)

What Makes a Good Project Manager?
02/03/2016 (1 Hour)

Brightspace Webinar
17/02/2016 (1 Hour)

Managing Absence
10/02/2016 (1 Hour)

Blackboard Roadmap 2016
03/02/2016 (1.5 Hours)

Canvas Demonstration
29/01/2016 (2 Hours)

Adobe Captivate Prime Webinar
28/01/2016 (1 Hour)

OMBEA Audience Response System
19/01/2016 (1 Hour)

Zapier Demonstration
20/11/2015 (1 Hour)

Reinventing Performance Management
22/10/2015 (30 Minutes)

ThingLink Verified Account Status and Demonstration
13/08/2015 (30 Minutes)

Clearing Procedures
11/08/2015 (1 Hour)

Clearing Live Chat Training (LiveLeader)
05/08/2015 (1 Hour)

Immersive Interactive Demonstration
10/07/2015 (1 Hour)

Learning and Teaching Conference 2015
03/07/2015 (1 Day)

  • Opening Address: Professor Julie Mennell, DVC (Academic)
  • Keynote: Learning as a Team
  • Internal Plenary: Crossing Pedagogic Borders
  • Question and Answer Panel: Talking About Working in Partnership
  • Workshop: Using Mobile Polling to Develop Partnerships
  • Workshop: Beyond Feedback

OERs: Using Free, Shared, Information Literacy Resources
24/06/2015 (1 Day)

  • Who Needs a Repository When You’ve Got Google? – Nick Sheppard
  • CoPILOT: What Can We Do For You? – Nancy Graham
  • Skills@Library: Using and Creating OERs – Helen Howard
  • OERs for People With no Technical Skills and No Money – Sarah George

SLS Innovation Event 2015
17/06/2015 (Half Day)

EQUELLA 6.4 Pre-Release Webinar
30/04/2015 (1 Hour)

Preparing to Teach
27/04/2015 – 28/04/2015 (2 Days)

Experience Better Tutoring Webinar
14/04/2015 (1 Hour)

SLS Request, Reflect and Record
27/03/2015 (1 Hour)

Information Governance
26/03/2015 (2 Hours)

Introduction to Dutch (The University of Groningen)
22/03/2015 (3 Weeks)

eRecruitment System (Stonefish)
29/01/2015 (2 Hours)

White Rose Learning Technologists Forum – Learning Analytics
28/01/2015 (Half Day)

Course Dashboard Demonstration
22/12/2014 (1 Hour)

SLS Mini Conference
17/12/2014 (2 Hours)

Implementation of ITIL in Helpdesk Software
08/12/2014 (1 Hour)

Six Psychological Tricks That Make Learning Stick
18/11/2014 (1 Hour)

Enhancing the Student Experience with Microsoft Lync
13/11/2014 (Half Day)

Pearson PAB (Product Advisory Board) Webinar
05/11/2014 (1 Hour)

SoDash Demonstration
02/10/2014 (1 Hour)

Recruitment and Selection
01/10/2014 (1 Day)

New Lecturers Programme
25/09/2014 – 26/09/2014 (1.5 Days)

  • Learning and Teaching at the University: Professor Julie Mennell, DVC (Academic)
  • Research at the University: Martin Finlayson, AD Academic Services
  • Academic Quality Assurance: Beatrice Ollerenshaw, Director of Academic Services
  • University Regulations […]: Iain Rowan and Fiona Jackson, Academic Services
  • An Introduction to Support Services: Oliver Pritchard, AD Student and Learning Support
  • Library Services: Julie Archer, Learning and Teaching Support Manager
  • Learning Technologies and the VLE: James Fawcett, Web & Learning Technology Services
  • Sunderland Futures: Tom Davie, Head of Careers and Employability

ocTEL 2014
28/04/2014 – 23/06/2014 (8 Weeks)

  • Week 0 Webinar, 30/04/2014: Learning the Ropes
  • Week 1 Webinar, 07/05/2014: Strategies for Learning Technology
  • Week 2 Webinar, 13/05/2014: Learning Design for Student-Directed Learning
  • Week 3 Webinar, 21/05/2014: Open Educational Resources and the Open Movement
  • Week 4 Webinar, 04/06/2014: Supporting Learners Through Assessment & Feedback
  • Week 5 Webinar, 12/06/2014: Learners as Leaders
  • Week 6 Webinar, 16/06/2014: Enhancement and Evaluation of TEL

SLS Innovation Event 2014
18/06/2014 (Half Day)

e-Fest 14: An e-Ventful TALE
05/06/2014 (1 Day)

  • Welcome and Introduction: Cam Swift, Jisc RSC Northern
  • Keynote 1 – Leadership of Effective and Successful Use of LT: Jayne Holt, Walsall College
  • Introducing Digimap for Colleges: Anne Robertson, EDINA
  • Video Marking: Paula Kilburn, SRC
  • Minecraft for Learners with Autism: Chris Hodgson, Jisc RSC Northern
  • Lightening Talks Over Lunch From 8 Suppliers
  • Keynote 2 – Questioning Technology: Lindsay Jordan, University of the Arts London
  • Developing Digitally Literacies: Scott Hibberson, Jisc RSC Yorks & Humber
  • Jisc RSC Northern e-Learning Awards and Drinks Reception
  • Prize Draw and Close of Day

Corporate Induction and Campus Tour
04/06/2014 (Half Day)


Senior Service Desk Analyst
IT Services, Northumbria University

Alterian Content Management
16/04/2014 (1 Day)

Talis Aspire Reading List
03/04/2014 (1 Hour)

Microsoft Service Manager Console Overview
07/03/2014 (1 Hour)

Introduction to Blackboard Collaborate
04/03/2014 (1.5 Hours)

Adapt Framework: How to Evolve Your Responsive Learning With Adapt
28/02/2014 (1 Hour)

Adapt Framework: Getting Started for Developers
25/02/2014 (1 Hour)

Introduction to Prezi
12/02/2014 (Half Day)

NTFS File Permissions and Network Drives
08/01/2014 (2 Hours)

Fire Safety Interactive
03/01/2014 (1 Hour)

Data Protection Training
29/11/2013 (1.5 Hours)

RightAnswers Solution Manager
26/11/2013 (1 Hour)

Shared File Space Access Rights Using Active Directory
27/09/2013 (1 Hour)

Feedback and Complaints Procedure
18/09/2013 (30 Minutess)

Introduction to Quality Monitoring
24/07/2013 (30 Minutes)

SITS Data Protection Awareness Training
23/07/2013 (30 Minutes)


Customer Support Administrator
LTech, Northumbria University

Blackboard Service Pack 12 Upgrade Cohort
23/05/2013 – 13/06/2013 (4 Weeks)

  • Week 1 Webinar, 23/05/2013: Welcome, Release Delivery Model and New Features
  • Week 2 Webinar, 30/05/2013: Technical Features, Toolkit for Admins & Known Issues
  • Week 3 Webinar, 06/06/2013: My Blackboard, Assessment, and Goals and Alignments
  • Week 4 Webinar, 13/06/2013: Client Experience and Learn Product Roadmap

Techi Brekkie (Faculty of Arts, Design and Social Sciences)
20/03/2013 (1 Hour)

  • ‘Pedagogical pix’n’mix’
  • Media Rich Journals
  • FORscene and Camtasia
  • Placement Manager

BugZilla Demonstration
05/03/2013 (30 Minutes)

Panopto Training
23/01/2013 (1 Hour)

Freedom of Information Training
31/08/2012 (1 Hour)

Data Protection Training
30/08/2012 (1 Hour)

Fire Safety Interactive
29/08/2012 (1 Hour)

Power Searching with Google
10/07/2012 – 23/07/2012 (2 Weeks)

A Rough Guide to Google Analytics
31/05/2012 (1 Hour)

Blackboard 9.1 Upgrade Cohort
27/02/2012 – 30/04/2012 (10 Weeks)

  • Week 1 Webinar, 27/02/2012: Welcome and Service Pack 8
  • Week 2 Webinar, 05/03/2012: Piloting and Testing 9.1, Upgrade Options
  • Week 3 Webinar, 12/03/2012: 9.1 Quality & Maintenance Update, Upgrade Resources
  • Special Session 1 Webinar, 15/03/2012: Open Database and Common Cartridge
  • Week 4 Webinar, 19/03/2012: Release 9.1 Feature Review
  • Special Session 2 Webinar, 22/03/2012: Community / Content
  • Week 5 Webinar, 26/03/2012: Training Your Learning Community
  • Special Session 3 Webinar, 29/03/2012: Blackboard Collaborate
  • Week 6 Webinar, 02/04/2012: System Administration
  • Special Session 4 Webinar, 05/04/2012: Blackboard Mobile
  • Week 7 Webinar, 09/04/2012: Client Upgrade Experience
  • Special Session 5 Webinar, 12/04/012: Blackboard Partners
  • Week 8 Webinar, 16/04/2012: Student Training
  • Special Session 6 Webinar, 19/04/2012: Branding and Customising 9.1
  • Week 9 Webinar, 23/04/2012: SIS Integrations, Institutional Hierarchies
  • Week 10 Webinar, 30/04/2012: Roadmap 2012

Blackboard 9.1 Training
23/04/2012 (2 Hours)

Support Northumbria Conference 2012
11/04/2012 (1 Day)

  • Welcome Address – The Vice-Chancellor, Andrew Wathey
  • Blackboard Upgrade
  • Key Note Address – Sir Michael Darrington
  • Paying the Price for Ambition
  • Plenary Session – The Head of Human Resources, Jane Embly
  • Dealing with Student Complaints Creatively

PebblePad 3 Demonstration
27/03/2012 (2 Hours)

VDU Self Assessment
16/01/2012 (1 Hour)

Diversity in the Workplace
12/01/2012 (1 Hour)

Learning an Ecosystem: Networks, Mash-Ups, Analytics
17/05/2011 (1 Hour)

CMALT Professional Development
10/05/2011 (1.5 Hours)

Northumbria Research Conference 2011
05/05/2011 – 06/05/2011 (2 Days)

  • Sonification Design and Aesthetics
  • The Transformative Potential of Human Rights
  • Shakespeare v The BNP: Teaching Literature and / as Politics
  • Religion and Authority in the Medieval and Early Modern Period
  • Consciousness in Culture

NELE Conference (North-East Learning Environments)
25/11/2010 (1 Day)

  • PROfiler Live Demonstration
  • Second Life
  • phpMyFAQ
  • TurnItIn
  • Blackboard to Moodle Migration

Northumbria Conference 2010
09/09/2010 (1 Day)

  • Keynote Address – From York St. John University, Professor Gweno Williams
  • Transformation: From Learners to Researchers
  • Enhancing Students’ Appreciation of Academic Literacy via Exemplars
  • Supporting the Transition to Masters’ Level through Assessment for Learning
  • Patchwork Text – Bridging the Gap Between the Essay and the Portfolio
  • Dispositions for Success
  • Interactive Plenary – Chaired by Professor Jane Core and Jonathan Ray

Introduction to Blackboard Mobile Learn
10/08/2010 (1 Hour)

Technology in Teaching in 2015
21/04/2010 (Half Day)

Support Northumbria Conference 2010
20/04/2010 (1 Day)

  • Welcome Address – The Vice-Chancellor, Andrew Wathey
  • R U Being Served?
  • Tour of New Sports Facility
  • Key Note Address – Spike Reid
  • Supporting Global Student Collaboration

STT Demonstration
09/04/2010 (1 Hour)

NELE Conference (North-East Learning Environments)
26/03/2010 (1 Day)

  • The Use and Value of Audio Feedback
  • Batch Feedback Tool
  • Announcement Manager and Poll Everywhere
  • iPadio Demonstration
  • ePortfolio Tools – Mahara and PebblePad
  • Online Tools for Student Engagement – Including EtherPad, Prezi and Wallwisher
  • Group Discussion on Staff Development

Fire Safety Interactive
17/03/2010 (1 Hour)

International Student Conference
12/03/2010 (1 Day)

  • Keynote Speaker: Professor Sugata Mitra
  • Curriculum Snapshots
  • 2nd Keynote Speaker: David Killick, from Leeds Metropolitan University
  • Student Led Presentations

HEA Educating the Global Citizen Seminar
11/03/2010 (Half Day)

Blackboard Learn Content Management Roadmap (Webinar)
25/02/2010 (1 Hour)

Learning and Teaching Academy Exchange Open Afternoon
17/02/2010 (Half Day)

Going Granular – Reusable Learning Objects
A Graphic Account – Using Comics and Comic Creator Software

Scot-BUG Conference (via Eluminate)
11/02/2010 (1 Day)

ABC Piloters Training
10/02/2010 (Half Day)

Social Learning 101 Webinar
29/01/2010 (1 Hour)

Campus Pack Fundamentals Webinar
27/01/2010 (1 Hour)

Academic Registry Departmental Away Day
16/12/2009 (1 Day)

PebblePad Customer Support Training
02/12/2009 (Half Day)

NELE Conference (North-East Learning Environments)
20/11/2009 (1 Day)

  • Blackboard 9.0 Demonstration and Challenges
  • Learning Objects Campus Pack Fusion Demonstration
  • Lecture and Event Capture
  • The Benefits of Social Learning in FE colleges

Northumbria Conference 2009
08/09/2009 (1 Day)

  • New Technologies to Enhance the Student Experience
  • Misattribution of Text – The Tip of the Academic Misconduct Iceberg?
  • Enhancing Student Learning on an Overseas Geography Fieldwork Programme
  • The Language of Assessment
  • Open ICT Tools
  • Is the Current Degree Classification System Fit for Purpose? – Chaired by Aaron Porter

NELE Conference (North-East Learning Environments)
31/07/2009 (1 Day)

  • iTunesU to Deliver Course Material
  • BBC Motion Gallery for HE and FE Establishments

Morello for New Users
28/07/2009 (1 Day)

CV Writing & Interview Skills
15/07/2009 (1 Day)

RightAnswers Solution Manager
22/05/2009 (1 Hour)

Programme & Subject Leaders’ Conference 2009
19/05/2009 (1 Day)

  • ‘Top Ten’ Things You Need to Know
  • Dispositions for Success
  • Research and Innovation Q&A
  • Bedding Down with the Library
  • Studying Abroad

Relaxation Techniques
07/05/2009 (Half Day)

Support Northumbria Conference 2009
23/04/2009 (1 Day)

  • Creating and Marketing Your Excellent Image
  • An International Perspective
  • Latest Developments in the Use of Technology for Teaching at Northumbria University

PebblePad ePortfolios Demonstration
22/04/2009 (1 Hour)

Getting Started with Blackboard (eLearning Portal) for Support Staff
16/04/2009 (Half Day)

Practical TurnitinUK via Blackboard (eLearning Portal)
08/04/2009 (Half Day)

Getting started with Blackboard (eLearning Portal) for Academic Staff
06/04/2009 (Half Day)

SITS Training
30/03/2009 (1 Hour)

Introduction to Wimba Create (Course Genie)
20/03/2009 (Half Day)

Fire Safety Interactive
12/03/2009 (1 Hour)

Speed Reading and Information Management
05/03/2009 (Half Day)


Helpline Advisor
IT Services, Northumbria University

Introduction to MyNorthumbria for Staff
20/01/2009 (1 Hour)

SAP (University Finance System)
13/08/2008 (Half Day)

Contact@Net TPA (Telephony Personal Assistant)
23/07/2008 (30 Minutes)

Equality & Diversity Training
03/06/2008 (Half Day)

Thin Client (Wyse Terminals)
21/04/2008 (30 Minutes)

Fire Safety Interactive
18/04/2008 (1 Hour)

AV Tour
17/04/2008 (Half Day)

Employee Appraisal Training
15/04/2008 (Half Day)

Mac OSX Training (Tiger)
26/03/2008 (1 Day)

Corporate Induction
17/01/2008 (1 Day)

Local Induction to IT Services
10/01/2008 (Half Day)


ICT Officer
Customer First, Blackpool Council

Blackpool4Me Channel Manager
27/07/2007 (Half Day)

Negotiation & Influencing Skills (Ashfield Consultancy)
21/07/2007 – 22/07/2007 (2 Days)

Safe Lifting and Handling Training
13/06/2007 (1 Day)

Customer Care Workshop
21/12/2006 (1 Day)

Debt Awareness (Citizen’s Advice Bureau)
27/06/2006 (1 Day)


Administrative Assistant
Adult and Community Learning, Blackpool Council

Performance Appraisal For Employees
28/06/2005 (1 Day)

Information, Advice & Guidance
16/11/2004 (Half Day)


Temporary Administrative Assistant
Contracts and Quality Monitoring, Blackpool Council

Data Protection Awareness
01/09/2004 (1 Day)