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Tag: Active

Teaching, Learning and Assessment in a Digital World

100 years of learning theories showing the learner as the active agent
The learner must be the active agent in the learning process

This was Bob Harrison’s inaugural lecture as a Visiting Professor at the University of Wolverhampton. Bob has been in education for over 50 years, and I have known his name in Ed Tech circles for a long time.

His talk was on the dangers of over-emphasising the power of technology as a solution to the problem of online and distance education, and the need to continually relearn the lessons that successful learning, no matter whatever physical distances may be involved, needs to be driven by the learner as the active agent in the learning process, supported by well-designed content delivered by caring and competent teachers. And if I’ve mangled Bob’s thesis in this summary, you can read it more eloquently in his own words in this article, Why there is nothing remote about online learning, published last year. And for an example of how you can’t magically improve online learning just by throwing money and technology at the issue, Wired’s article on the ‘LA iPad debacle’ is a good read.

I thoroughly enjoyed Bob’s lecture, and his dismantling of technological solutionism, neoliberalism in education, and his barely checked scorn for the Department for Education and their fixation on remote teaching.

The screenshot which I grabbed to illustrate this post shows a continuation of the theme of learners as the active agents of learning in the most influential learning theories spanning the past century.

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Session 7: Coaching at Work, Part 2

coaching_model

Day 2 of Coaching at Work was about filling out some of the principles introduced to us yesterday, followed by some practical application in a safe and supported environment.

Matt’s completed coaching model takes the form of an equation, Potential minus Interference (both internal and external) equals High Performance; add in Learning and Enjoyment for Sustainable High Performance.

Following a discussion on the purpose of coaching which served as a recap, the conclusion of which was that coaching aims to move people from vague desires to meaningful action, Matt gave us the ARROW model of questioning which consists of five steps, or categories of question:

  • Aims: What do you want?
  • Reality: What’s happening now?
  • Reflection: How big is the gap?
  • Options: What could you do?
  • Way Forward: What will you do?

For each of these steps Matt gave us around 6 to 8 example questions which break them down into more detail, and some advice. Possibly the most important being not to stick to the model literally, as people don’t think in a straight line and can jump around the steps in the model. Reality is the most important step according to Matt, as it can take people some time to work out what the situation is actually like, and also possibly the most tricky. We were warned about one question in particular from the examples in this section, namely ‘How does this make you feel?’, which has the potential to be upsetting for some in certain situations. For the Options section answers don’t have to be realistic or even necessarily desirable, the purpose here is to generate many and creative answers which are hashed out during the final step, the Way Forward. What all coaching questions need to have, and which the given examples have been designed to provide us, is the quality of compelling the person being coached to focus and provide more detailed answers than to ordinary questions in another context.

After our work on the ARROW model we broke up into groups of three and practiced coaching on each other, using some prepared live work issues we were asked to think about prior to these coaching days.

We ended the day by reflecting on the qualities of an effective coach and getting some more tips from Matt which included the three principles of coaching:

  • Awareness: The ability to focus and give your complete attention to the person being coached, and without passing judgement.
  • Responsibility: The person being coached needs to own their tasks, so don’t take anything away from them. Particularly important if you are the person’s line manager as well as coach.
  • Trust: The person being coached needs to have trust in the coach, the coaching process, and most importantly themselves.

Regarding awareness, we had an aside on active listening with advice which included showing an interest, avoiding interruptions, removing distractions and making good eye contact. All of which are designed to show that you are listening.

Next steps after today are to try and put it all into practice in our own teams before the final coaching day in around a month’s time, and to read some of the follow-up articles and documentation which Matt has provided.

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