Musings on Learning Technology
Second day of Panopto training covered everything we need to know in order to setup and administer the new system. This included a comprehensive run through of all of the configuration options and system settings, how to manually manage user accounts and the folder structure if required, and an overview of the various support resources which are available to us including the main support site and the process for logging incidents with their service desk.
Following on from the on-boarding webinars, this was the big one – four days of intense on-site training on every aspect of Canvas. Everything. Notable items from day 1 included rubrics, discussion boards, quizzes, Big Blue Button, and the Redirect app which can be used to add items into the navigation menu. Day 2 focused on mobile, both the apps which are available and advice on how to design content with mobile consumption in mind. Day 3 was all about admin, Canvas Commons, and the LTI apps which are available from within Canvas and through Edu App Centre. Finally, on day 4 we went through many of the settings together and discussed which to enable and disable based on our needs and the advice of our trainer.
Participated in a series of webinars delivered over three days which covered everything we needed to know to get started with our shiny new Canvas VLE.
The webinars were divided into three topics, admin, support and fundamentals. The admin session was an introduction to the administration of Canvas, something we haven’t really seen before, while the fundamentals sessions, the bulk of the training, covered pretty much every other aspect of the system. Together these sessions have given us a good grounding to get started with the deployment of Canvas, and will be followed up with more comprehensive onsite training in a few weeks.
Our contract with Instructure includes their Tier 1 support package which means that they will be taking all of the customer support queries from our staff and students. The support webinar was an introduction to this, covering how their systems and processes work, and how we will access their call logging system to pick up anything that can’t be resolved directly. Happily they are using JIRA, a system I know well.