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Tag: Copilot

Institutional Experiences of Microsoft Copilot

Published 6th August 2024
Diagram of MS Copilot architecture
Diagram of Microsoft Copilot Architecture

November 2023, I wrote a rambling post about my thoughts on generative AI and where it was going to go for the ALT Blog. I made a prediction there that someone was going to buy a site license for ChatGPT, and lo! This HeLF discussion was about exactly that. Sort of. It’s Microsoft’s Copilot tool that the majority of people are going for, because we are all, or mostly, existing Microsoft customers and they are baking it into their Office 365 offering. Though there are a couple of institutions looking at ChatGPT as an alternative.

Costs and practically was a big issue under discussion. Microsoft are only giving us the very basic service for free, and if you want full Copilot Premium that it’s an additional cost of around £30 a month per individual. Pricey, but it gets worse. They have tiers upon tiers, and if you want to do more advanced things like having your own Copilot chatbot available in your VLE for example, then you’re into another level of premium which goes up to hundreds a month.

We also discussed concerns about privacy and data security. If Copilot is given access to your OneDrive and SharePoint files for example, then you need to make sure that everything has correct data labels, or else you run the risk of the chatbot surfacing confidential information to users.

At Sunderland we have no plans for any premium generative AI tools at present, the costs are just prohibitive. And it’s not just at this level, the entire field of generative AI is hugely expensive and completely unsustainable. So I’ll end as I began, with prognostications: OpenAI is haemorrhaging money, they lost over half a billion dollars last year. They are living on investment capital, and unless the finance bods start seeing a serious return, they are going to pull the plug. Sooner rather than later I reckon. I don’t think OpenAI will go under exactly, but I do think they are going to get eaten by one of the big players, Microsoft most likely. A lot of headlines were made last year about Microsoft’s $10 billion investment, but people haven’t read the fine print – that $10 billion was in the form of server credits, so Microsoft is going to get that back one way or another. I’m going to give the AI bubble another six to eighteen months.

What will come after that? Generative AI isn’t going to go away of course, it’s a great technological achievement, but I think we will see a shift towards smaller models being run locally on our personal devices. It will be interesting to see how Apple Intelligence will pan out, they aren’t putting all of their eggs into the ChatGPT basket. And as for the tech and finance industries? They’ll just move onto the next bubble. Quantum computing anyone?

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ALT NE User Group: November 2023

Published 17th November 2023

My turn to do the hosting honours today, for the first time since before we had that pesky pandemic. My carefully planned agenda went completely out the window during the first item, but everything still managed to run pretty smoothly, and splurging the boss’s cash on the catering after getting the venue for free was a result, as the food was roundly praised.

We began with institutional updates from attendees. I thought as it was the first meeting of the year a quick round of updates would be good to have. I asked for one slide or five minutes each, got something like 17 slides from one bod, and this half hour item ran to well over an hour. But it was good, and I learned that we are all dealing with the problem of digital skills of staff and trying to make improvements there, and what the Blackboard and Anthology merger has done for AI in Blackboard. Staff now have access to an AI Design Assistant which will create entire course outlines and structures which serves as a great starting point. Middlesbrough College are trialing Microsoft’s Copilot tool in Bing, and have made it available to all staff and students, and Newcastle have seen a big increase in digital exams which are now at 40%.

After the roundup, I had one of my team do a demo of the Clevertouch boards we rolled out last year, then a learning design / content development showcase which provided an opportunity to share examples of best practice. In the afternoon we had a discussion on the role of ALT and where we sit within it, and a tour of Sunderland’s new anatomy suite. We have a new Anatomage table with a number of additional models, including some fine detail scans which have digitised certain features down to 0.1mm.

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