Attended the New Lecturers Programme as an interloper, or mole, in order to meet the latest batch of academics and to try and inculcate a close working relationship between themselves and WaLTS. Also, still being new, it was a useful opportunity for me to learn more about the academic side of the university. Particularly enlightening was Iain Rowan and Fiona Jackson’s session which covered a broad range of academic policies and procedures including valid grounds of appeal for students and how honours degrees are calculated (more complex, if possible, than the OU’s with which I am well versed!). The course carried over to Friday morning which was given over to Student and Learning Support, my directorate. Familiar territory, though I still learned about some services the Library and Sunderland Futures offer that I wasn’t aware of. There is always something new to learn!