Following the university’s restructure of support staff, a number of people are now in a redeployment position and all managers were asked to attend this HR training session on how to help those staff fit into their new roles. This was principally about the procedures to be followed and paperwork required during a six week trial period beginning in January, but also covered how to set reasonable objectives and on how best to provide feedback.
Training on the new SLS* process for requesting and recording staff development which is built on the back of a new ‘system’, which is actually just some customised JIRA forms and dashboards. It’s nice to see a reflection element build into the system. After a staff development session you need to go back into the system and fill out a self-reflection form which goes to your line manager. If you don’t complete this within five days then you and your line manager get a prompt via email.
* SLS – Student and Learning Support, the service department to which WaLTS belongs.
In conversation with a colleague in Academic Development about how to target new starters and make them aware of all the fabulous tools and services we have to offer, we came up with the idea of having short, one-page ‘quick start’ guides for each of our core tools which would provide an introduction, explain what it was and how it could help, how to access and where to find more detailed information. I wrote the ones on Equella, Turnitin and ClassLive (Blackboard Collaborate) myself, and edited the others to a greater or lesser extent to make the style and content match across the range.