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Tag: Studiosity

UKAT Annual Conference 2023

The University of Sunderland has done a lot of work over the past few years to standardise and professionalise our personal tutoring provision and align it with UKAT, the United Kingdom Advising and Tutoring association. It was from this that the Studiosity project began, and when our Pro VC for Learning and Teaching put out a call towards the end of last year for us to attend and present at this year’s conference en masse, I submitted a proposal for my Studiosity pilot year presentation – now in what I hope is its final form, including impact on attainment and progression for the pilot cohort.

Conference sessions I was able to attend as a participant were:

  • UKAT Curriculum Taster Session, by Karen Kenny of the University of Exeter which allowed me to complete an introductory module.
  • Empowering Under-Represented Voices, by Rachael O’Connor from the University of Leeds which included a discussion on how tutors can reach and support those students.
  • Considerations Around Academic Misconduct, by Luke Jefferies from the University of East Anglia – a really good session that deconstructed notions of ‘cheating’ and discussed some of the unspoken and unacknowledged factors which feed into academic misconduct. I had not considered, for example, that in some cultures it is a sign of respect to directly quote others, rather than being taken as plagiarism as it is in UK HE.
  • Lighting Talks on the significance of graduate attributes, an evaluation of the impact of mindset interventions, and the impact of specialist academic tutors from my colleagues at our London Campus.
  • Technology in Advising SIG, by Pete Fitch of UCL who led a discussion on what technologies we are using to support tutoring, including learning management systems, ePortfolios, and bespoke timetabling and appointment booking systems.
  • Understanding Student Finances, by Charmaine Valente from the Student Loans Company who talked about the current loans system in England and Wales which is helpful for PATs to know about to be able to inform students.
  • Academic Coaching at the University of Wolverhampton, by James Jennings who talked about the dedicated academic coaches they are employing at Wolverhampton to provide dedicated support and pastoral care for students.
  • Critical Thinking and Tutoring, by George Steele of Ohio State University which was an interesting session to see some of the differences in perspective in the US system, such as students choosing an institution first without knowing what they want to major in. Part of the role of tutors there is to guide students and help them make that decision.
  • Active Listening for Effective Personal Tutoring, by Angela Newton from the University of Leeds who led an interactive session exploring and evaluating our listening skills.

Attached photos are from the opening keynote speech, George Steele from Ohio State talking about reflective thought, and examples of the Welsh language not trying very hard (I feel like I can get away with this joke by being Scottish).

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Studiosity Research Outcomes

Screenshot showing improved attainment for Studiosity users
Screenshot showing improved student attainment where Studiosity was used

In this presentation Professor Liz Thomas, who has previously done impact analysis for Studiosity, presented her latest research on the experience of UK institutions using the service since it launched here in 2016/17, and now includes 22 UK HEIs.

The screenshot I’ve included above shows improved attainment rates of students who have used Studiosity versus those who did not, and looks very similar to the charts we produced here after our pilot year. Caveats abound of course. I’ve said “correlation ≠ causation” more times that I can count of late, and it is perfectly possibly that the students who engage with Studiosity would have been high achievers in any case, or would have engaged with other interventions to improve their work. But it certainly seems like there is something there, and the research also showed that in the groups of students who engaged with Studiosity, the attainment gap between white and BME students was reduced, and for one institution completely eliminated.

Other findings from the research included that 54% of usage takes place outside of conventional office hours, usage peaks in April (and on Wednesdays), and both professional and academic staff reported a benefit of the service as being able to refer students to a specialist service which freed up time for them to concentrate on other areas.

One point of discussion was around low engagement and how this can be improved. It was noted that students need the opportunity to be able to include a draft submission to Studiosity in good time, and it was suggested that use of Studiosity be built into assessments to allow for this. This very much echoes the findings of my colleague in our Faculty of Health, Science and Wellbeing, Jon Rees, who wrote about his experience on the University’s Practice Hub.

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Studiosity: It Works!

Photo of entrance to London Campus
Photo of the entrance to our London Campus

It sometimes feels like Studiosity has taken over my life over the past couple of years, but it works! And I have the data to prove it. Some analysis recently completed after our first full year of usage showed clear correlation between student success, as measured by progression and outcomes, and engagement with the Studiosity service. I can’t exactly share University data of course, but I was recently interviewed by Studiosity about this work and a news article has now been published on their website about it.

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UUK Access, Participation and Student Success Conference 2022

I was honoured to be invited to attend the UUK’s Access, Participation and Student Success Conference 2022 by colleagues at Studiosity, to present a case study on why and how we have implemented Studiosity at Sunderland over the past year. This was a variation of my presentation for InstructureCon, with the technical slides de-emphasised and new sections added about how the Studiosity project ties in with our wider personal academic tutoring project and the University’s Student Success Plan 2025. My presentation was well-attended and I got some good questions and feedback, and as an attendee at the conference I got a lot out of the other sessions I was able to attend.

Kaushika Patel, Deputy PVC Equality, Diversity and Inclusion at De Montfort University, presented on closing ethnicity awarding gaps, something which is an issue for us at our London Campus in particular which has a much more diverse student intake. Kaushika’s talk was about what progress has been made since the 2019 UUK and NUS ‘Closing the Gap‘ (PDF, 2Mb) report. My first photo above shows that there has been some progress, with the overall gap decreasing from 13.2% to 8.8%, but there is also a particular issue with 1st class awards, where the attainment gap between BAME and white students is 9.6%. Kaushika made some practical suggestions about what we can do going forwards, including signing up for the Race Equality Charter. I’ve picked that one out as I was disappointed to find that Sunderland was not a member, though I’ve spoken with our EDI lead and been assured it is on the agenda of our BAME staff group.

I also got a lot out of Nathalie Podder’s passionate talk about how the cost of living crisis is affecting students. Nathalie is the Deputy President (Welfare) at Imperial College Union and her presentation was based on consultations with students at Imperial College London. My second two photos show their ‘Findings’ and ‘Government Recommendations’ slides. Among the findings are that 95% of students are concerned about the cost of living crisis, 58% are worried about their ability to pay rent, and 20% about being able to pay utility bills. Their recommendations for the government included starting a new hardship scheme for students, reinstating maintenance grants, raising NHS bursaries and regulating landlords who own student properties.

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Investing in Student Success: Studiosity Meta Analysis

Slide showing various success measures for Studiosity
Various success measures for Studiosity

Today I attended this presentation on research conducted by the Nous Group with Studiosity, on a meta analysis of the effectiveness of Studiosity and a methodology of converting that data into a return on investment figure in cold, hard cash. I’m not sure how confidential this is, so I won’t go into any great detail here, but I expect the report will be on Studiosity’s website in time. I believe this study looked at data from the whole of the one million students who have now used Studiosity.

The screenshot above shows some headline performance measures, including that students who used Studiosity had a 6-16% higher rate of programme retention, got grades that were 15% higher, and 88% reported increased confidence in completing their assignments. I am hoping I will soon be able to put a slide of this nature together showing the performance impact at Sunderland.

The second part of the presentation was on converting this data to a return on investment measure. Assuming that you can show improvements in retention, progression and attainment after adopting Studiosity, there is a big open question on how much weight you can attribute this improvement to Studiosity, and how much is attributable to other factors. Nous presented their ROI calculations based on a number of assumed percentages to address this.

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I’m ICONic

My Studiosity presentation title slide
Title slide of my most excellent presentation

I’m also a “Top Pick”, for InstructureCon 2022 (ICON22) – according to the email announcement about the agenda being published.

I’ve attended InstructureCon, or CanvasCon as it once was, pretty much every year since Sunderland went over to Canvas in 2017, and I’ve always wanted to present but didn’t feel like I had a good enough topic. This year I’m proud to announce that I will be presenting on our experience of implementing Studiosity through Canvas over the past year, supported by my spiritual other half at our London Campus, Evi.

Our presentation is attached below, and I’m sure our actual presentation will be available online after the conference. Alas, it is a recorded one, much as I would have liked the University to send me off to Barcelona to present in person. (Damn you, Dan!)

Studiosity: A New Student Support Service in Canvas (PPT, 5.5 Mb)

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Studiosity Partner Forum 2022

My first in-person conference in two years at the University of Roehampton’s gorgeous campus was a chance to learn about Studiosity’s plans for the future, to network with colleagues at other UK HEIs using Studiosity and compare notes, and pretty randomly, I was able to get a tour of Roehampton’s new library building during lunchtime (it’s lovely).

On those future plans, we’re going to see an enhanced version of the student feedback view in the next couple of months which is going to allow their subject specialists to insert short videos and infographics explaining particular grammatical concepts, issues with spelling, and so on. They are also introducing a new ‘Student Connect’ tool which will help to facilitate peer-to-peer student support. This is currently in beta testing, and two UK universities are part of this evaluation.

The keynote address was by Sir Eric Thomas, who sits on Studiosity’s Academic Advisory Board, and he made a great point that, looking at historical precedents from past plagues, people at the time always think, “this is going to change everything, we can’t go back to how things used to be”, but invariably things do go back to exactly how they were once the threat is over. He speculated that this was because plagues and pandemics leave physical infrastructure unchanged, in contrast to wars, where the physical act of rebuilding allows for societal changes to be literally built in. However, what may be different as we ‘re-build’ after Covid, is that new communication technologies such as Teams and Zoom have come into their own and already effected change in how we live and work. The permanence of these changes is something that lingers in my mind as I contemplate my future.

Good opportunities for informal chats with colleagues at more advanced stages of Studiosity use, and no easy answers to be had in terms of managing use and expectations, and showing causal links between use of the service and student retention and attainment, something I’m in the midst of grappling with now as we approach the end of our pilot.

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