Screenshot of the new internal CELT site on SharePoint
Had some training from our Web Team today on SharePoint which we’re now using to replace what previously passed for our intranet, My Sunderland, which was made with Atlassian’s Confluence. It wasn’t a bad system, just dated, and now that we’re moved the campus over to Office 365 everyone has been migrating over to SharePoint. SharePoint itself looks pretty straightforward to edit and update, and I’ll have the chance to do that over the next few weeks as I update the pages and content that I’m responsible for. I liked the style guide that they’re asking people to follow, and that they’re going to enforce review dates for content. Not a problem we’ve particularly had ourselves, but a lot of content in My Sunderland could be very out of date.
Attached screenshot is of the new CELT site as it currently appears, with content migrated straight from My Sunderland – those header icons will change, and underneath that there are sections for News and Events, which will be a much better way for us to share our staff development programme.
This was a really good webinar from Jisc and Government Digital Service (GDS) on the new accessibility regulations which are coming into force and which apply to all publicly funded bodies, building on our obligations from the 2010 Equality Act by adding a new, higher, standard for compliance with new levels of monitoring and enforcement. What this is going to mean for learning technologists is that we are likely to have to an increased burden on ensuring that learning systems and their content is compliant with the legislation. At Sunderland, I can see us being tasked with writing the accessibility statement, or statements, for the VLE and our other systems, as the University is far too complex for a universal statement covering all of our websites and apps.
Accessibility statements are the key new requirement, and are quite prescriptive about what they need to contain. They should detail how accessible the system is, what problems there are with it that you have identified, what end users can do to mitigate those or access the content in a different way, and most importantly the statement has to include a plan about what we are going to do to improve the current situation, however good, or bad, that may be.
There is of course some concern about additional workload requirements for us, but I’m fully behind this. It’s all excellent stuff and should drive an improvement on the quality of our learning materials across the board, something which will benefit all students. Jisc are putting together statement templates which HEI’s will be able to use, and GDS, who will be the monitoring body for the legislation, have a huge range of support materials on their site, including some excellent posters.
Following on from our earlier demonstration, Pearson have now set-up and released the first LearningStudio to Zapier integration for us to experiment with, a new course announcement trigger. I volunteered to run through the set up instructions provided and test. While it works well enough from a technical point of view, set-up is far from straight forward and it needs a lot of work before it could be rolled out to end users.
The Zapier side of things is fine, but to get the LearningStudio integration working you need to provide a course ID and that’s going to be a problem because it is not the University’s course ID, but a long sequential number generated by the platform, like a primary key, which you have to grab from the URL of the course home page. That’s do-able with good, clear instructions, but the second problem is that you need to authenticate with a username and password which, again, is not the University’s Active Directory account, but an internal password held in LearningStudio which is normally overridden by single sign-on. So, that means that anyone who wants to use LearningStudio integrations on Zapier would need to contact the team and have us reset their internal password and give it to them (heavy admin burden), or we need to find a way to get single sign-on working within Zapier’s authentication (technical challenge which may not be possible).
There are other issues. I don’t mean to be negative, what Zapier does is very useful and has a great deal of potential, but I think it is the wrong platform when compared with its principal rival, If This Then That. But that’s a moot point because Pearson have made the choice for us on the grounds that Zapier supports more enterprise integrations. I found this great blog post comparing the two platforms. If we, in higher education rather than a corporate environment, want to get students to engage with this, IFTTT’s greater support for web and social media integrations makes it the better platform in my opinion. The blog post is from 2014 though, and Zapier has improved. Support for WordPress has been added, with Blogger and Android listed as coming soon, but it’s still missing other popular services such as Flickr and Facebook Groups, and there is no indication of iOS support being forthcoming.
Licensing is also going to be an issue with Zapier. The free account limits you to 5 Zaps and 100 events per month. I used two of my Zaps just to test course announcements being pushed to email and OneNote, for just one course site.
Had a demonstration of Zapier today from a Pearson rep from their developers network. Zapier is a service that allows web services from different platforms to talk to each other, but in a very simple visual manner – no programming skills required. So, for example, you could set a new direct message alert from Twitter (the trigger) to send you an email to your Gmail account (the action). Triggers and actions can be chained together to create complex sets of actions. You could add a second part to my example which adds an entry to a Google Sheets spreadsheet from the Twitter DM as well for example. The possibilities are huge, and every modern web service you can probably think of is available on Zapier.
If this sounds like If This Then That that’s because it is pretty much the same, though Zapier claims to have more integrations available. Why Zapier then? Because Pearson have chosen Zapier to experiment with by linking up the web services which are available from LearningStudio to Zapier. You won’t find that advertised on Zapier though, as they are set to private at the moment, but we will be able to use them and can send them on to others. We could, for example, create a ‘Zap’ that sends an email whenever a new announcement is posted in a course site. We’re still waiting for full details of what the 17 triggers are, and there are no actions, so unfortunately this is going to be a one way thing; no possibility of setting a Facebook post to be pushed into a discussion board thread for example.
For the University Library’s SMT meeting this morning I was asked to deliver a short 30 minute talk about the work and accomplishments of the team over the past year, and to look forward to what is coming for us next year. Notes and thoughts which I started putting together yesterday morning morphed into the presentation below which was very well received. Indeed, I ended up talking for around an hour thanks to a really good Q&A session. Many people at the meeting have asked to either disseminate this presentation to their colleagues or for me to attend other meetings to deliver this again. That’s a very satisfying feeling, a job well done. Following this reception I have gone on to publish the presentation on our website and on a ‘Show and Tell’ module on SunSpace that we use for this kind of thing.
The team’s web pages on the University’s website were pretty out of date when I started, though I actually first noticed a few weeks beforehand when doing some research on the department and found some broken links. After I started I soon learned that the pages were actually much worse, with many having gone without revision for over two years. It turns out that it was my predecessor who primarily took responsibility for these, so I was happy to adopt the responsibility myself.
I thought it would be a nice, quick and easy job. I was mistaken. Once I delved into them I found that there were many more pages than I realised, going as deep as four nested levels in some places. I have flattened this structure right out, reducing it to two levels at most and standardising the template, entirely removed around half of the pages – most of which related to the 2012 project to transition the VLE from WebCT to Learning Studio – re-wrote many other pages, tidying things up and making the language more professional and affirmative, and of course fixed all broken links and email addresses.
Finally I created a banner in the style of other departments within SLS and added a sidebar on the right for a Twitter widget and a feedback button, replacing the old link on the left which was out of place as it links to another system.
Not quite sure how I stumbled down this particular rabbit hole, but I have just discovered the WAVE Web Accessibility Evaluation Tool made by WebAIM, and what a wonderful tool it is. Like the W3C’s HTML and CSS validators, WAVE evaluates a given web page for conformity with the W3C’s Web Content Accessibility Guidelines, identifies errors, warnings and suggests solutions.
Yes, I ran it on this site, and no it doesn’t score well in the contrast section due to all the shades of grey. I’m going to shuffle responsibility down to the person who designed the theme, but in due course I would like to look at customising the CSS a little. I’ve already had to make one change to fix a glaring bug in the calendar widget (white on off-white). My other sites do very well I’m pleased to say. For fun, run it on the home page of the university or company you work for…
So I had to access my email in a Windows virtual machine today which didn’t have any email clients set up, so I thought I would use the Outlook Web App. Much to my annoyance, this was stuck in the light version which doesn’t have all the features. Some Googling (not Binging…) found a solution, I had to manually add the University’s domain into the Compatibility View Settings (Tools > Compatibility View Settings). Once this was added reloading the OWA log-in page un-greyed out the light version checkbox. I shouldn’t have had to do this. This was a vanilla VM, Windows 7 and Internet Explorer 11, fully patched and up to date, accessing a Microsoft service. Integration should have been seamless. It just goes to show that however far Internet Explorer has come in recent years, it can still be a pretty – shall we say – problematic browser.